Smith.ai
AI receptionist with live North America-based receptionists as backup
What is Smith.ai?
Smith.ai is an answering service that combines an AI receptionist with human receptionists who can take over calls. The AI answers, qualifies and routes calls, and complex calls can be transferred to a live receptionist at any hour. It connects to CRMs and scheduling tools and is popular with law firms and service businesses.
Pros
- Live receptionists available as backup
- Free AI plan to start
- Clio, HubSpot and Salesforce integrations
- Can take payments via LawPay, Square, PayPal
Cons
- Priced per call, which adds up for busy lines
- Human plans are much pricier than AI-only rivals
- Extra CRM integrations cost per call
Where Smith.ai ranks
Alternatives
Smith.ai alternatives
Dialzara
Budget AI receptionist that books, qualifies and routes calls
Rosie
AI phone answering for small businesses, from $49/mo
Upfirst
Per-call AI answering service with a no-card free trial
Goodcall
AI phone agent billed per unique caller, not per minute
My AI Front Desk
AI receptionist plus web chat, SMS and a built-in CRM
Quo (Sona)
Business phone system with Sona, an AI agent that answers calls
Smith.ai FAQ
What is Smith.ai?
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Smith.ai is an answering service that combines an AI receptionist with human receptionists who can take over calls. The AI answers, qualifies and routes calls, and complex calls can be transferred to a live receptionist at any hour. It connects to CRMs and scheduling tools and is popular with law firms and service businesses.
How much does Smith.ai cost?
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Smith.ai pricing starts at $150/mo, and there is a free plan. Free AI plan with 25 calls/mo; human receptionist plans start at $300/mo for 30 calls Check smith.ai for current plans.
Is Smith.ai free?
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Yes. Smith.ai has a free plan, with paid plans for more usage.
Is Smith.ai an autonomous AI agent?
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We rate Smith.ai as "Autonomous": runs a whole job end to end without supervision.
What are the best Smith.ai alternatives?
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Popular alternatives to Smith.ai are Dialzara, Rosie, Upfirst, Goodcall, My AI Front Desk.