#1Top pickFree option
Website live chat with Lyro, an AI agent, and a free plan
Tidio is a live chat and helpdesk tool for small businesses, and Lyro is its AI agent that answers customer questions on your site. The free plan includes 50 Lyro conversations in total, and paid Lyro plans start at $32.50 a month. It is a common pick for small online stores.
Why it's here
- +Free plan with 10 seats
- +Low-cost paid tiers
- +AI and human chat in one inbox
Watch out for
- −Lyro is priced separately from the helpdesk
- −Free Lyro conversations don't refresh
- −Limited for complex workflows
Free · from $24.17/moAutonomous
#2
Train a support chatbot on your docs and embed it on your site
Chatbase is a tool for building an AI chatbot trained on your website, documents and help content, then embedding it on your site. Plans are priced by monthly message credits, and higher plans add voice, API access and advanced analytics. Each paid plan has a 7-day trial.
Why it's here
- +Setup in minutes from a URL
- +Simple credit-based plans
- +API on Basic plan and up
Watch out for
- −Credits run out fast on busy sites
- −Advanced features need $120+ plans
- −No free plan listed
#3
AI support agent priced per resolved conversation
Fin is Intercom's AI customer service agent that answers and resolves support conversations. It costs $0.99 per outcome, charged once per conversation, and works inside Intercom or on top of other helpdesks such as Salesforce and Zendesk. Intercom seats start at $19 per month if you want the full helpdesk.
Why it's here
- +Pay only for outcomes
- +Works with other helpdesks
- +No setup or platform fees
Watch out for
- −Costs scale with success, hard to cap
- −Best experience needs Intercom seats too
- −Outcome definition includes handoffs
From $0.99/outcomeAutonomous
#4Free option
Agent platform for building custom AI chatbots, with a free tier
Botpress is a platform for building AI agents and chatbots for websites, messaging apps and internal tools. The free plan covers 100 conversations a month and three agents, and each conversation includes $0.10 of AI usage. Paid plans add white-label webchat, team roles and analytics.
Why it's here
- +Generous free plan
- +Flexible builder with code when needed
- +Unlimited agents on paid plans
Watch out for
- −Big price jump from Free to Plus
- −Steeper learning curve than plug-and-play bots
- −AI spend auto top-ups not configurable yet
Free · from $150/moTask agent
#5Free option
Shared inbox and website chat with an AI agent, flat per workspace
Crisp is a customer messaging platform with website chat, a shared inbox and an AI agent that can handle conversations end to end. Pricing is per workspace rather than per seat, with a free plan for two seats. AI features use included credits, so they require a paid plan.
Why it's here
- +Flat workspace pricing
- +Free plan for basic chat
- +Knowledge base and workflows on Essentials
Watch out for
- −AI requires a paid plan
- −Unclear which tier has the full AI agent
- −Prices exclude VAT
Free · from $45/moAutonomous
#6
Collaborative builder for chat and voice customer agents
Voiceflow is a platform for designing, building and deploying AI agents for chat and voice. Teams use its visual builder to create support agents and deploy them across channels. Business pricing is by request, and agencies get usage-based billing with a free trial.
Why it's here
- +Visual, collaborative builder
- +Deploys to chat and voice
- +Agency program
Watch out for
- −No public pricing or free plan for businesses
- −You still design the flows
- −Overkill for a single small site
#7
AI sales and support agent for Shopify storefronts
Rep AI is an AI commerce platform with a sales agent that engages shoppers on your store and a support agent that answers their questions. It runs on your website and can extend to email, Facebook, Instagram and WhatsApp. Pricing is based on monthly website sessions, with a 14-day free trial.
Why it's here
- +Low starting price
- +Sales and support agents
- +Free trial without a card
Watch out for
- −Priced by site sessions, not results
- −Social and email AI billed per resolution
- −Helpdesk inbox is an extra add-on
#8
AI receptionist plus web chat, SMS and a built-in CRM
My AI Front Desk is an AI receptionist that answers calls and also runs web chat, two-way SMS and follow-up sequences from one account. It includes a simple CRM, a knowledge base and outbound calling limits. It supports 20+ languages and claims setup in about five minutes.
Why it's here
- +Phone, chat, SMS and email drafts bundled
- +Built-in CRM and automations
- +Monthly, no contract
- +Partner plan for agencies
Watch out for
- −Usage caps across many channels to track
- −Knowledge base limited to 20 pages
- −Only one self-serve plan
#9
Inbound AI SDR that chats with site visitors and books meetings
Piper is an AI SDR agent from Qualified that converts inbound website visitors and leads into sales meetings. It talks to visitors over chat, voice or video, follows up by email, books meetings when interest is high and notifies the team in Slack. It is built around Salesforce and sits alongside Qualified's conversational marketing platform.
Why it's here
- +Works on inbound, so no cold-email domain risk
- +Chat, voice and video on the website
- +Deep Salesforce integration
Watch out for
- −Enterprise pricing, not for tiny sites
- −Needs traffic to be useful
- −Not an outbound prospecting tool