#1Top pick
Ecommerce helpdesk with an AI agent that resolves Shopify tickets
Gorgias is a helpdesk for online stores with a built-in AI Agent that answers and resolves customer conversations. The AI Agent is available on every plan and is billed only when it resolves a conversation, at about $0.90–$1.00 each. It connects deeply with Shopify so it can look up orders and handle common requests.
Why it's here
- +Deep Shopify integration
- +AI on every plan
- +Cheap entry plan
Watch out for
- −AI resolutions count as tickets
- −Costs climb quickly at volume
- −Less suited outside ecommerce
#2
AI agents for consumer brands: support, shopping and returns
Siena AI is a set of AI agents for ecommerce brands that handle support, shopping questions, order tracking, returns and refunds. It plugs into existing helpdesks and social channels. Pricing is a $750 monthly platform fee plus $0.90 per automated ticket.
Why it's here
- +Built only for ecommerce
- +Works on top of your helpdesk
- +Covers post-purchase workflows
Watch out for
- −High platform fee for small stores
- −Implementation priced separately
- −Per-ticket fee on top
#3Free option
Website live chat with Lyro, an AI agent, and a free plan
Tidio is a live chat and helpdesk tool for small businesses, and Lyro is its AI agent that answers customer questions on your site. The free plan includes 50 Lyro conversations in total, and paid Lyro plans start at $32.50 a month. It is a common pick for small online stores.
Why it's here
- +Free plan with 10 seats
- +Low-cost paid tiers
- +AI and human chat in one inbox
Watch out for
- −Lyro is priced separately from the helpdesk
- −Free Lyro conversations don't refresh
- −Limited for complex workflows
Free · from $24.17/moAutonomous
#4
AI support agent priced per resolved conversation
Fin is Intercom's AI customer service agent that answers and resolves support conversations. It costs $0.99 per outcome, charged once per conversation, and works inside Intercom or on top of other helpdesks such as Salesforce and Zendesk. Intercom seats start at $19 per month if you want the full helpdesk.
Why it's here
- +Pay only for outcomes
- +Works with other helpdesks
- +No setup or platform fees
Watch out for
- −Costs scale with success, hard to cap
- −Best experience needs Intercom seats too
- −Outcome definition includes handoffs
From $0.99/outcomeAutonomous
#5
AI sales and support agent for Shopify storefronts
Rep AI is an AI commerce platform with a sales agent that engages shoppers on your store and a support agent that answers their questions. It runs on your website and can extend to email, Facebook, Instagram and WhatsApp. Pricing is based on monthly website sessions, with a 14-day free trial.
Why it's here
- +Low starting price
- +Sales and support agents
- +Free trial without a card
Watch out for
- −Priced by site sessions, not results
- −Social and email AI billed per resolution
- −Helpdesk inbox is an extra add-on
#6
AI agents built into the Zendesk helpdesk, billed per resolution
Zendesk AI agents are the automated support agents inside the Zendesk Suite that resolve tickets without a human. Each Suite plan includes a few automated resolutions per agent, and extra resolutions cost $1.50 committed or $2.00 pay-as-you-go. You are only billed for conversations the AI resolves without escalation.
Why it's here
- +Native to a mature helpdesk
- +Pay only for real resolutions
- +Copilot for human agents included in trial
Watch out for
- −Seat price plus resolution fees
- −Few resolutions included per seat
- −Enterprise tier price not public
From $55/agent/moAutonomous
#7
Train a support chatbot on your docs and embed it on your site
Chatbase is a tool for building an AI chatbot trained on your website, documents and help content, then embedding it on your site. Plans are priced by monthly message credits, and higher plans add voice, API access and advanced analytics. Each paid plan has a 7-day trial.
Why it's here
- +Setup in minutes from a URL
- +Simple credit-based plans
- +API on Basic plan and up
Watch out for
- −Credits run out fast on busy sites
- −Advanced features need $120+ plans
- −No free plan listed
#8
CRM-style helpdesk with built-in AI agents, sold by quote
Kustomer is a customer service platform that organizes support around the customer record and includes AI agents and assistants. AI tools are bundled into its packages rather than sold separately, with voice and WhatsApp billed by usage. A HIPAA-enabled subscription is offered as an add-on.
Why it's here
- +AI included in packages
- +Customer-timeline view
- +HIPAA add-on available
Watch out for
- −No public pricing
- −Fewer self-serve options
- −Voice and WhatsApp billed separately
#9
Generates social posts, carousels, videos and ads, then auto-posts them
Predis.ai is an AI content generator that creates social posts, carousels, short videos, UGC-style clips and ads from a prompt. It can schedule and auto-post to connected channels and includes competitor analysis. Every plan starts with a 3-day trial that requires a card.
Why it's here
- +Creates visuals, not just captions
- +Auto-posting on Rise and up
- +Low entry price
Watch out for
- −No free plan; trial needs a card
- −Entry plan cannot auto-post
- −Generated visuals can look templated
More ecommerce agents
Listed but not yet reviewed in depth.
