Tidio (Lyro)
Website live chat with Lyro, an AI agent, and a free plan
What is Tidio (Lyro)?
Tidio is a live chat and helpdesk tool for small businesses, and Lyro is its AI agent that answers customer questions on your site. The free plan includes 50 Lyro conversations in total, and paid Lyro plans start at $32.50 a month. It is a common pick for small online stores.
Pros
- Free plan with 10 seats
- Low-cost paid tiers
- AI and human chat in one inbox
Cons
- Lyro is priced separately from the helpdesk
- Free Lyro conversations don't refresh
- Limited for complex workflows
Where Tidio (Lyro) ranks
Alternatives
Tidio (Lyro) alternatives
Chatbase
Train a support chatbot on your docs and embed it on your site
Crisp
Shared inbox and website chat with an AI agent, flat per workspace
Botpress
Agent platform for building custom AI chatbots, with a free tier
Fathom
Free AI notetaker that records, transcribes and summarizes video calls
Fin by Intercom
AI support agent priced per resolved conversation
Gorgias
Ecommerce helpdesk with an AI agent that resolves Shopify tickets
Tidio (Lyro) FAQ
What is Tidio (Lyro)?
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Tidio is a live chat and helpdesk tool for small businesses, and Lyro is its AI agent that answers customer questions on your site. The free plan includes 50 Lyro conversations in total, and paid Lyro plans start at $32.50 a month. It is a common pick for small online stores.
How much does Tidio (Lyro) cost?
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Tidio (Lyro) pricing starts at $24.17/mo, and there is a free plan. Free plan: 50 conversations; Lyro AI from $32.50/mo Check tidio.com for current plans.
Is Tidio (Lyro) free?
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Yes. Tidio (Lyro) has a free plan, with paid plans for more usage.
Is Tidio (Lyro) an autonomous AI agent?
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We rate Tidio (Lyro) as "Autonomous": runs a whole job end to end without supervision.
What are the best Tidio (Lyro) alternatives?
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Popular alternatives to Tidio (Lyro) are Chatbase, Crisp, Botpress, Fathom, Fin by Intercom.