Crisp
Shared inbox and website chat with an AI agent, flat per workspace
What is Crisp?
Crisp is a customer messaging platform with website chat, a shared inbox and an AI agent that can handle conversations end to end. Pricing is per workspace rather than per seat, with a free plan for two seats. AI features use included credits, so they require a paid plan.
Pros
- Flat workspace pricing
- Free plan for basic chat
- Knowledge base and workflows on Essentials
Cons
- AI requires a paid plan
- Unclear which tier has the full AI agent
- Prices exclude VAT
Where Crisp ranks
Alternatives
Crisp alternatives
Botpress
Agent platform for building custom AI chatbots, with a free tier
Chatbase
Train a support chatbot on your docs and embed it on your site
Tidio (Lyro)
Website live chat with Lyro, an AI agent, and a free plan
Fathom
Free AI notetaker that records, transcribes and summarizes video calls
Fin by Intercom
AI support agent priced per resolved conversation
Freddy AI Agent (Freshdesk)
AI agent inside Freshdesk, billed per 100 sessions
Crisp FAQ
What is Crisp?
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Crisp is a customer messaging platform with website chat, a shared inbox and an AI agent that can handle conversations end to end. Pricing is per workspace rather than per seat, with a free plan for two seats. AI features use included credits, so they require a paid plan.
How much does Crisp cost?
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Crisp pricing starts at $45/mo, and there is a free plan. Per workspace; free plan has no AI credits Check crisp.chat for current plans.
Is Crisp free?
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Yes. Crisp has a free plan, with paid plans for more usage.
Is Crisp an autonomous AI agent?
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We rate Crisp as "Autonomous": runs a whole job end to end without supervision.
What are the best Crisp alternatives?
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Popular alternatives to Crisp are Botpress, Chatbase, Tidio (Lyro), Fathom, Fin by Intercom.