AI Agent Examples: 25 Real Agents Businesses Use Today
Short answer
Common AI agent examples include Intercom Fin resolving support tickets, Smith.ai answering business phone calls, 11x and Artisan running sales outreach, Claude Code and Cursor writing software, ChatGPT deep research writing research reports, and Fyxer sorting and drafting email. Each one takes a goal and finishes the task using real business tools.
What are examples of AI agents in customer service?
Customer service is where AI agents are most widely used, because tickets are frequent, repetitive and easy to measure. These agents read the question, look up the account and resolve it. More options are in AI customer service agents.
- Intercom Fin answers chat and email using your help center and takes actions like order lookups. Priced at $0.99 per resolution.
- Zendesk AI agents handle tickets inside Zendesk and bill per automated resolution.
- Salesforce Agentforce resolves service cases using data already in Salesforce.
- Sierra builds branded support agents for large consumer companies.
- Decagon runs support agents for software and fintech companies across chat, email and voice.
- Gorgias AI Agent handles order status, returns and changes for Shopify stores.
What are examples of AI phone and voice agents?
AI phone agents answer calls, book appointments and take messages around the clock. Small businesses use them to stop losing jobs to missed calls. Compare them in AI receptionists and AI voice agents.
- Smith.ai AI Receptionist answers calls, qualifies leads and books appointments, with human backup available.
- Goodcall answers calls for local service businesses and takes bookings.
- Synthflow lets agencies and businesses build voice agents without code.
- Vapi and Retell AI are platforms developers use to build custom phone agents, billed per minute.
What are examples of AI agents in sales and marketing?
Sales and marketing agents research prospects, write outreach, follow up and produce content. See AI SDRs and AI marketing agents.
- 11x (Alice) finds prospects and runs multi-step email and LinkedIn outreach.
- Artisan (Ava) is an AI SDR that builds lead lists and sends personalized sequences.
- Clay uses AI research agents to enrich lead lists with data from many sources.
- HubSpot Breeze agents handle prospecting, content and customer tasks inside HubSpot.
- Jasper produces on-brand marketing copy and campaigns for marketing teams.
What are examples of AI coding agents?
Coding agents read a codebase, write changes, run tests and open pull requests. They are among the most capable agents available. Compare them in AI coding agents.
- Claude Code works in your terminal and edits, tests and commits code across a repository.
- Cursor is an AI code editor whose agent makes multi-file changes.
- OpenAI Codex runs coding tasks in the cloud and returns pull requests.
- GitHub Copilot coding agent takes a GitHub issue and opens a pull request.
- Lovable and Replit Agent build full web apps from a plain-language description, for non-developers.
What are examples of AI agents for operations, finance and HR?
Back-office agents handle email, meetings, bookkeeping and hiring tasks that eat into a team's week. See AI bookkeeping agents and AI recruiting agents.
- Fyxer sorts your inbox and drafts replies in your tone.
- Granola, Fireflies and Otter join or record meetings, take notes and list action items.
- Digits and Pilot use AI to categorize transactions and keep books up to date.
- Ramp uses AI agents to check expenses against policy and code transactions.
- Paradox (Olivia) screens candidates and schedules interviews for high-volume hiring.
What are examples of general-purpose AI agents?
General-purpose agents can take almost any computer task you describe. They are flexible but need closer supervision. See AI browser agents and AI research agents.
- ChatGPT agent uses a virtual browser to fill forms, compare options and build documents.
- ChatGPT deep research and Gemini Deep Research read many sources and write a cited report.
- Perplexity Comet is a browser with an agent that acts on the pages you have open.
- Claude Cowork works with files on your computer: sorting folders, building spreadsheets, drafting documents.
- Manus takes long multi-step tasks and returns finished files.
What do these AI agent examples have in common?
Every agent above works the same basic way: a goal, a language model that plans, tools it can use, and a result it can check. The ones that deliver value focus on one job with clear success measures, such as tickets resolved or calls answered.
If you are deciding where to start, read AI agents for beginners or see the types of AI agents.
Frequently asked questions
What is the most common example of an AI agent?
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Customer support agents are the most common in business, such as Intercom Fin or Zendesk AI agents. For individuals, ChatGPT agent mode and deep research are the most widely used.
Is Siri or Alexa an AI agent?
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Classic Siri and Alexa are voice assistants that run set commands. Newer versions are adding agent features, such as taking actions inside apps, but they are still limited compared with business agents.
Are self-driving cars AI agents?
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Yes, in the classic computer science sense. A self-driving car senses its environment, decides and acts toward a goal. In business software, though, AI agent usually means an LLM-based agent working with apps and data.
What is an example of a multi-agent system?
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A coding setup where one agent plans the work, several agents write code in parallel and another reviews it is a multi-agent system. CrewAI and LangGraph are common frameworks for building them.
Which AI agent example is best for a small business?
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An AI receptionist or a website support agent usually pays off first, because missed calls and repeat questions cost small businesses real revenue and time every day.